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Our business is built on solid relationships and our customers continueto use us because of our unique and flexible approach.
One of the main reason’s our Customers choose to work with us is that they want to avoid the cumbersome and inflexible agreements large IT service providers aim to enforce. Often laden with contracts which take months of negotiation many of these providers focus on large projects and selling in large teams – many of which aren’t always nearshore.
Many customers feel limited in their options and that their projects are too small. This being the case they often struggle to find a partner they feel they can work with.
Customers are looking for a strategic partnership, one that is going to deliver much more than just outsourcing.
One particular Customer, for example, wanted a 100-150 people team which needed to include: HR functions, payroll services, support services, operations, and on-site resources.
They could’ve gone into partnership with the big players but were concerned about the negatives mentioned above and chose us because they wanted additional value-add services like: small teams, single resources, proof of concepts, MVPs and rapid prototyping. They wanted to run short period projects (sprints) while building and getting to know their own resource pool.
We are finding that more and more Customers want this. They want flexibility that a large service provider simply cannot offer.
The reality is that business decisions are made continuously, spikes of business along the line and for this reason, a business needs to be able to change continuously.
So, Customers want us to build end-to-end solutions but want an agile partner who can build a proof of concept and ad-hoc resources for both larger and smaller projects at the same time.
Customers can’t always know when they might need a new project while developing another, so they need an organization that can handle exactly that, one that can give flexible solutions, handle projects, backlogs of projects of various lengths and offers a strategy to give Customers the opportunity to build even more together.
We, at Xoomworks Technology, partner with Customers and invest in such a relationship.
One of our core differences is the fact that we care – we care about our Customers, our employees, our partners, and the community. We strongly believe in flexibility and “doing what it takes”, together, as one team, to make the relationship work.
We believe the key guiding principles for the long-term success of our partnerships include:
Our Xoomworks One TeamTM approach actively encourages our engineers to work with their counterparts in an open, two-way relationship aimed at achieving shared objectives. We have found this approach very effective with our agile team clients as it erases barriers between the Customer and development teams to ensure that:
Caring about the little things, we understand that business is about people, not technology, the things that matter that make a collective difference to your success. We understand that successful working relationships are built on trust, respect and most importantly honesty.
We, at Xoomworks Technology, will talk about the risks, failures, and problems projects might face and we speak up to Customers about what goes or can go wrong – and Customers noted that during their interview processes we were the only ones to prepare them that things don’t always go smoothly, might not work out in one way, and offered solutions on how they could be taken in a different way.
A true partnership is the starting point for any engagement and sets Xoomworks Technology apart from the competition. We understand you, your business requirements and ambitions.
We know that by working together we achieve more; we genuinely put our customers and users at the heart of everything that we do.We place an emphasis on listening to your needs and working in partnership to fully understand what is expected of us:
Delivering first-class results and making our Customers’ liveseasier through the delivery of our best-of-class solutions that increase employee productivity and elevate brands.
Want to learn more about Xoomworks OneTeam™ and how our methodology can benefit your team culture, effective delivery and increase quality of future technology innovation and transformation projects?
London (Head Office): Tel: +44 (0)20 7400 6120
EU (Head Office): Tel: +40 (0)364 418 572
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