Travel mobile app drives next-gen travel experience

Highlights

30% increase in revenue to £120.6m annual turnover
96% adoption of online bookings
22% average savings
99.9% customer satisfaction

Enhanced control over organisational travel spend

Click Travel helps organisations manage their business travel spend and has consistently been one of the highest performing TMCs for several years. Their legacy Travel Cloud was not fit for purpose and was preventing the company from creating the next generation travel experience. They needed to remove the friction from transactional tasks and give executives enhanced visibility and control of their travel spend.

They wanted to combine personal experience and data intelligence to provide an end-to-end travel solution via a smart mobile app. This would require a significant increase in technical development.

The Xoomworks OneTeam philosophy is no gimmick. From the first day, our Xoomworks Technology engineers have felt like part of the team; they’ve played their part in the successes and worked even harder alongside us to overcome the challenges.

Matt Steer

Head of Product & Engineering, Click Travel

A new travel booking platform with improved user experience

Xoomworks Technology’s experience in product innovation and agile development made them the obvious choice to help build a new travel booking platform. The project required the quick adoption of the latest technologies like AWS cloud services and tools. Xoomworks worked closely with the client to establish a team of Senior and Mid-level Java/QA developers to complement Click Travel’s existing technical resources.

The new mobile platform is a critical success factor for Click Travel as it continues to manage its business customers and travel service providers. It’s continually improving the user experience while customers are travelling and serves as a marketing tool by promoting the usefulness and ability of its services.

Click Travel is the only company to have been represented on the Times Tech Track 100 for the past five years running. They have also won the best self-booking tool in the Business Travel Awards for 2019 and 2020.