A global travel collaboration between Expedia Affiliate Network and Sabre would offer 60,000 more hotel choices for travelers. But EAN needed to overcome major technical and data integration challenges to open up the $90bn revenue opportunity.
Rapid development of a data-sharing platform
High performance and reliability
Prototype-first approach de-risks delivery
Intricate data integration of two different platforms
Expedia was built from the ground up as an online-only business, mainly targeting a consumer audience. Sabre’s focus is more corporate through travel agents, with a 50% share of the US business travel market. Combining these two different and complex platforms that search properties, display pricing, book itineraries and manage payments had to be carefully designed to create a seamless user experience.
The solution called for technically intricate data integration and the robustness to perform with high reliability to handle millions of transactions per day.
Travel booking solution handling millions of transactions per day
Xoomworks Technology was selected as a trusted partner to build the solution, leading the analysis and design phases and providing engineering to create and run the integration within Expedia’s technology infrastructure. With significant commercial pressure to get to market quickly, Xoomworks’ engineering team put a robust delivery framework in place to ensure the system would be ready for live traffic.
The team met requirements around performance, resilience, security and stability and a rigorous certification process. In just 12 weeks, the Xoomworks engineers created a functional prototype demonstrating a full shopping and booking flow using live systems. With a sound and achievable concept, the final production release was scaled up, and the live solution was delivered to spec, on time and within budget only six months later.
By the end of the first year, the system was booking more than 10,000 hotel room nights each month, creating an income of over $10 million. Within a few weeks of launch, plans were underway to expand the system and increase access due to high demand. “The Sabre project has been a great example of incubating an idea from inception to delivery”. Finny Samuel, Senior Director of Product Management at Expedia summed it up.
The key benefits are:
Handles millions of transactions per day
A single, trusted source of data
Improves customer travel management experience
Scalable to meet rising demand
Both Expedia and Sabre have very complex platforms behind them, so we were forced to make a lot of assumptions in the planning phase. When it came to the solution build, we advocated for alightweight, prototype-first approach so we could clear up as many of these assumptions as possible to de-risk the delivery.
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