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Blame IT, but is it always their fault projects are delayed?
Recent reports have shown that IT should not be shouldering all responsibility for project delays. We all know that projects get delayed for many reasons – things like budget restrictions and business decisions – yet amazingly we continue to overlook the simplest of things.
The list below might look fairly comprehensive and encompasses many of the common reasons for delay – yet it’s still missing the most critical thing.
So is it fair to point the finger at IT?
The business has to start sharing some of the responsibility and its failure to understand how projects are managed and the results of poor communication.
Communication or the lack of communication is one of the biggest causes for delay.
Speaking to our clients and colleagues all rely heavily on technology to communicate. The simple truth is that people are not talking to each other in person.
Communication through electronic means has its place; has the art of conversation been lost? Of course, it is inevitable that through generational changes and technological advancements the business world has become ever more reliant on technology.
We should not rely solely on the scheduled face-to-face stand-ups or the organised daily session as the main opportunity to discuss a process, however, it would seem that is exactly what’s happening.
As a result, delays are often caused by a failure to communicate and later this leads to conflict.
Cast your mind back to when the word technology applied to a dial-up modem, a fax machine and a phone the size of a brick. How did we cope?
People chatted, people spoke in the corridor, by the coffee machine, by the water cooler and exchanged ideas when and wherever they could.
So, don’t be surprised when your employer offers you a course on the art of face-to-face communication and discussion. It may be just around the corner and delays to projects may become a little less.
Today it seems that through social media it’s acceptable to talk to a wall – so let’s get talking not to a wall, but to each other instead.
Talking, who’d have thought?
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