XoomChange is a consistent, structured approach to change management regardless of the size of organisation, scope of business processes affected, degree of change, project phasing or maturity of the organisation.
Integrated with our XoomCloud methodology, it provides both the overall framework for change management and the tools and templates that we have refined over the last 20 years. We know what works and we bring these tools to your project to avoid the need to create everything from a blank sheet.
During the preparation phase, the Change Manager and Project Manager will work very closely to answer who, how and when the change impacts. They will develop the stakeholder map and impact assessment, identify the relevant change channels as well as create the change plan which will become part of the overall project plan.
Xoomworks will lead the formation of the Change Forum – this is a critical component of successful change management based on the concept that change must come from within an organisation. It is a group of stakeholders and representatives that are responsible for ensuring the business supports the project and the change. This group will meet regularly and remain throughout the project.
Change management impacts all phases of project delivery meaning the Change Manager and Project Manager will work together to coordinate activities, however, the Change Manager will predominantly be responsible for overseeing the different channels that will deliver the change.
At this point the project is complete, but change management is likely to continue for a period to ensure the changes are embedded in the organisation.
Some organisations require minimal support to deliver effective change, while others require more significant input. XoomChange is flexible to cater for differing requirements from light support during the Preparation phase to full change management and delivery throughout the project.
Regardless of the level of support, our approach is always to complete change with our clients rather than do change to our clients.
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