Procurement Support Services

    Our operational procurement support services deliver a range of solutions to help free up your staff to focus on core tasks. Services include outsourced e-auctions, spend analysis, supplier enablement, AP services, IT service desk, testing and training services.

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    Procurement Support Services

    spend analysis

    Spend analysis, sourcing & transaction support

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    Multilingual supplier enablement

    service desk 2

    Multilingual 1st & 2nd line service desk support

    training

    Multilingual training

    release management

    Release management

    optimisation

    Optimization analysis & report

    Read more about our Operational Procurement Support capabilities 


     

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    spend analysis

    Spend analysis, sourcing & transaction support

    Ensuring your spend is actively managed can drive some of the largest savings. Xoomworks services can either be delivered by working closely with our internal sourcing experts as a wider Sourcing & Transformation activity or as an ongoing procurement process support services.

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    Multilingual supplier enablement

    Xoomworks has a dedicated, multi-lingual supplier enablement team to help you get the most from your procurement and finance investment. Supplier Enablement can be carried out as part of an implementation of a new procurement system but is an equally valuable exercise to undertake if you already have an existing procurement platform. We have enabled more than 2,000,000 suppliers from simple invoice ‘flips’ to complex cXML integration on a variety of different systems.

    service desk 2

    Multilingual 1st & 2nd line service desk support

    Working across sourcing, contract, Purchase to Pay, analytics & integration solutions, our Service Desk specialises in procurement technology and ensures you keep your systems working at maximum efficiency, delivering benefits and enabling you to concentrate on your business. All our services can be delivered in multiple languages depending upon your requirements.

    training

    Multilingual training

    Xoomworks has a dedicated, multi-lingual team to help you maximise the benefits gained from using your procurement system.

    Following the investment in your Source to Pay system, you need to ensure you are achieving the best return and using it to its potential. Your users need to know how to use the system, your system administrators must have sufficient understanding of its workings, and your suppliers should know how to interact with your business.

    release management

    Release management

    Compared to the old world of on-premise where releases were years apart and cost £100ks or £1ms to implement, the new world requires a new mindset. Xoomworks can help you manage these new releases to ensure the process is flawless and that you get the most out of your investment. 

    Xoomworks Release Management services will make recommendations of new functionality as well as utilising our own system and client specific regression test scripts to remove the risk of any system use issues occurring when you’re your production environment is updated.

    optimisation

    Optimization analysis & report

    XoomTune is our optimisation dashboard and methodology that we build into each Source to Pay implementation project 6 months after go-live.  It helps ensure you are delivering against your business case and provides recommendations on where improvements can be made. 

    XoomTune provides a comprehensive analysis of the data within your system, providing insights into system usage and areas to focus on to drive even more value 

    XoomTune can be provided as a one-off activity or with XoomTune Pro as an ongoing service.