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Travel and insurance group Saga transforms procurement with Coupa

by | August 10, 2022

British-based travel and insurance group, Saga has selected Coupa to transform its finance function and gain economies of scale from consolidating legacy systems.

Largely autonomous divisions within Saga had operated their own finance and purchasing systems, relying heavily on manual processes, limiting management’s visibility of workflows, reducing the effectiveness of controls and increasing the possibility of errors. Coupa was chosen for its potential to transform the procurement process from Source to Pay, and for its user-friendly front end which was key to user adoption.

Xoomworks played a pivotal role in the implementation, improving the efficiency of AP processes, and ensuring compliance with approval policies. As a cloud-based solution, Coupa allowed the business to continue uninterrupted during the Covid crisis and the increased visibility it has delivered is now a vital tool in controlling purchasing activity.

“Xoomworks brought many professional tools to the implementation, including detailed planning, a structured approach and wide experience of implementing the Coupa solution. It was a joint effort, but we couldn’t have done it without them.”

“They were not afraid to challenge our thinking which brought best practice to our process engineering. We realised they were the experts in purchasing and we could learn from them how to keep things simple.”

David Moore, Finance Director at Saga

Download our client story to learn more about the project and the benefits Saga was able to achieve post-implementation.