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IT multinational retains Xoomworks for technical expertise

by | April 21, 2016

Xoomworks are proud to announce the signing of a renewal contract with a long standing client, a Japanese multi-national IT services and products provider. Re-engaged to provide 3rd Level Support and Release Management, Xoomworks will provide technical expertise, so that the client can continue to increase ROI from their Procurement solution.

The client is a global leader in information and communications technology with 98,000 employees worldwide, serving business enterprises, communications services providers and government agencies in 56 countries, and across 6 continents.

“The client initially engaged with Xoomworks when Coupa was first emerging in the European market. We are proud of the lasting relationship that has developed between the two companies as we continue to prove the business case for Coupa P2P together and drive even greater return on investment.”

Jamie Holmes, MD Xoomworks Consulting

Xoomworks have worked closely with the client: initially on training programs for the Coupa platform and vendor enablement, then providing release maintenance, upgrade support, and regression testing, before leading to the signing of a 6 month contract with Xoomworks’ near shore Operational Procurement Support team. This contract has now been renewed for a further 6 months with a slight shift in remit, adding in 3rd Level Support and Release Management.

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Find out more about: Xoomworks’ operational support services