About the Client
The client was a major UK utility company with around 2,000 employees.
The Challenge
The client is one of the UK’s oldest utility companies but it lacked a modern eProcurement system, resulting in high transaction costs, low compliance to contract, invoice mismatching and poor experience for company employees. Xoomworks was asked to solve these historical problems by working with the client to install SAP Sourcing and SRM Managed Service systems.
The Solution
Xoomworks consultants got to work delivering four key workstreams across the procurement function, covering RFx, eAuctions, project management and contract lifecycle management.
Work templates were given to category managers to run sourcing events and create contracts. Workflow and approval were introduced to increase visibility and compliance to process.
Xoomworks created the MDM system enabling the client to host supplier eProcurement catalogues, developed training material and delivered training for more than 100 end-users.
Category managers and key stakeholders were all trained to use the system and an SAP Sourcing and SRM Managed Service was delivered, supporting clients across functional and technical areas. The whole project took just 12 weeks from start to finish.
“Xoomworks have a great understanding of technology and also understand procurement and sourcing. They helped us through a particularly challenging transition in terms of technology and people and I have a very high level of confidence in them.”
Download the client story and read how Xoomworks was able to deliver fundamental transformation in 12 weeks.
