About the Client
Bourne Leisure Holdings Limited is a British private company which owns a number of subsidiary undertakings operating in the leisure and holiday sectors in the United Kingdom
The Challenge
Bourne Leisure – one of the UK’s largest leisure companies – wanted better visibility of spend, more automated processes, and greater synergies across their three very distinct brands. The organisation is split across 50 sites with 11,000 employees – the purchasing and payables functions working largely independently within each brand and many of the employees having limited exposure to IT systems. Additionally, there are a large number of suppliers, most of whom only service one of the three brands, and many who supply business critical products such as food and beverages.
The Solution
After a rigorous selection process, the Coupa spend management solution was chosen as it covered the end-to-end Procure to Pay (P2P) process and uses a familiar, shopping cart based user interface that is easily recognisable to users.
Another key factor was the use of the “Coupa Supplier Network” (CSN) which allows suppliers to submit electronic invoices without the need for complex integration. This means suppliers can ‘flip’ purchase orders into electronic invoices. These are then automatically processed and made ready for payment.
Xoomworks was brought in as an implementation partner and worked closely with stakeholders, a client project manager and key personnel, quickly designing a four-phased rapid deployment of Coupa.
“Xoomworks are down-to-earth, flexible and innovative. Their in-depth Procurement knowledge allowed us to achieve the goals we needed.”
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