Highlights
- Approval time reduced from 5 to 1 day
- E-invoicing from receipt of approval due to be reduced from 3 to 1 day
- Ability to track invoices and payments online
- User adoption easier with the Cloud
About the Client
The client is a research-rich business focused professional university based in the north of England, regularly voted the best place in the UK for students. It has a global reputation for academic excellence.
Challenges
The faculties and support functions of the university did not have access to P2P technology, which would have given visibility of processes and approvals, instead they utilised a paper based system.
Some departments had been resistant to change because with their individual needs they felt it was unlikely these could be met with new technology. However the university was seeking to take full advantage of the new P2P technologies on the market to bring its purchasing processes up to date and to bring the university in line with its innovative status as a very modern place of study.
The Solution
Initially the team set about looking at what systems were available in the market place using a combination of Gartner and existing known suppliers. A short list was compiled and Coupa was selected following a full tender process.
As a leader in the implementation of procurement solutions and a preferred Coupa partner Xoomworks was recommended by Coupa to implement a deployment approach and get the system live.
“Xoomworks delivered exactly what we asked for and we are now at a point where we are up and running ourselves without too much input required. The fact that we can virtually manage the system ourselves is testament to the Xoomworks team and their teaching skills.” University Commercial Director
Download the Client Story to find out what key benefits our client achieved.
