Even otherwise competent projects can fail if change is not managed effectively.
A clear vision of the reason for the changes and an effective plan for helping individuals on the journey to a new Source to Pay business model can make all the difference.
Change Management is defined as the approach taken to prepare, support and help individuals, teams and organisations successfully implement change. Embedding new ways of working in an organisation is a key component in the implementation of a new Source to Pay system. If delivered successfully it can make a good implementation transformational.
Getting the technical aspects of a new procurement system right is often relatively straightforward, but the impacts of change on people can be neglected.