Removing the risk of adverse impacts to your production environment, as a result of new system upgrades, is a priority for effective release management. Release Management services deliver this by managing the activity spikes when upgrades are applied and provides recommendations of new functionality that improve the use of the system.
Changes in your procure to pay tool, as well as the integration impact that may come with the new releases, are quite frequently neglected by businesses, a fact which can cause: faulty system behaviour, inability to solve issues, inability to use the system altogether, not being able to use the system to its full capability.
The upgrade of a procure to pay system is usually eagerly anticipated by our customers because it can help them solve different anomalies and it can offer them new features. It is also very frequently feared by the internal teams responsible for deployment when it comes to measuring the total impact for the business, both technically and operationally.
To get the most out of your investment from a procure to pay solution, it is very important to have a functional communication between different departments. This aspect enables the business to have a deeper understanding of the benefits of these new version releases.
In order to be on top of each procurement system version upgrade we advise our customers to have a two steps approach. Having a detailed version upgrade schedule can come very handy. It should include an analysis of the technical and business impacts, unit tests and end to end tests, a build up timing of test environments and production, stages of communication to users and training of key-users. Also, a resource plan can help you to become better organised pre-deployment. And finally, we also recommend an in-depth analysis of the impact a new version might have, conducted by both the technical and business teams.
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