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Procurement System Team Lead

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Procurement System Team Lead


Position Purpose:

We are looking for graduates who have successfully delivered a Team Lead role for at least one year to join our OPS team as a Procurement System Team Lead. The role will be joining our existing team managing up to 5 team members and delivering a range of operational system support services to initially one of our clients Ariba Procurement system.

Due to recent rapid growth of our department we are looking to build a new team with multiple roles to support our client. One of those roles is a Team Lead role with responsibility for managing a new team as well as being the service owner for the support of the Ariba system. We are looking for someone with Team Lead experience delivering a system support service and ideally with procurement experience.

You should have a good degree and an interest in pursuing a career in Procurement and systems support. A good communicator with excellent English skills, a flexible approach and good problemsolving skills is what we are looking for.

English is the core language for support but any additional European languages would be a bonus. There is potential for some onsite travel but the role is based in our Cluj-Napoca office.

Internal Ariba based training plan will be followed so that the relevant Ariba knowledge will be grown.


Key Responsibilities / Duties:

Example Line Management Responsibilities

  • Managing team members’ development objectives
  • Running twice yearly review meetings of team members
  • Escalation point for issues or questions from team members
  • Escalate issues to line manager or relevant service owner when required
  • Run weekly 121 meetings with team members
  • Receive and respond to team members’ weekly updates

Service Delivery Responsibilities

  • Service ownership and delivery of Ariba system support services (Upstream & Downstream)
  • Advanced knowledge of system
  • Escalation point for team and client
  • Client reporting
  • Escalate issues to overall service owner
  • Other ad hoc duties when required

Experience & Qualifications Required:

  • At least 1 years successful Team Lead experience
  • Excellent English language skills, written and spoken
  • Good MS Office skills (MS Excel to at least intermediate level)
  • Experience of delivering system support services is mandatory
  • Experience of either Ariba System and/or Procurement preferred
  • Any additional European language is a bonus

Personal Attributes:

  • Dependable, highly motivated, proactive self-starter who is able to work independently, take initiative, and drive projects forward to completion with minimal supervision
  • Analytical thinking and attention to detail
  • Able to manage multiple tasks and prioritise effectively
  • Team player and excellent communicator
  • Passionate and flexible

Key benefits:

  • Competitive salary
  • Employee private medical cover
  • Life insurance
  • Co-payment gym subscription
  • Pension contribution
  • Working from home policy
  • Comprehensive training and development

To apply for this job email your details to

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+44 (0)20 7400 6120

+44 (0)20 7400 6120

Xoomworks Ltd,
Dunstan House, 14a St.
Cross Street, London, EC1N 8XA