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Procurement Service Lead

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Procurement Service Lead


Position Purpose:

We are looking for experienced candidates who have successfully delivered a Service or Process Lead role for at least one year to join our OPS team as a Procurement Service Lead. The role will be joining our existing team delivering a range of operational procurement process support services to initially one of our clients.
Due to recent rapid growth of our department we are looking to build a new team with multiple roles to support our client. One of those roles is a Service Lead role with responsibility for the day to day delivery of the service. This role will have a Junior Team Lead role reporting to them who will have the responsibility for the line management of the large team so that they can focus on the service delivery. We are looking for someone with Procurement experience.
You should have a good degree and an interest in pursuing a career in Procurement process support. A good communicator with excellent English skills, a flexible approach and good problem-solving skills is what we are looking for.
English is the core language for support but any additional European languages would be a bonus. There is potential for some onsite travel but the role is based in our Cluj-Napoca office.


Key Responsibilities / Duties:

Service Delivery Responsibilities

  • Service ownership and delivery of Procurement process support services
  • Advanced knowledge of procurement processes
  • Escalation point for team and client
  • Client reporting
  • Escalate issues to overall service owner
  • Other ad hoc duties when required

Example Line Management Responsibilities

  • Managing Junior Team Lead’s development objectives
  • Input into twice yearly review meetings of wider team members and run Junior Team Lead review meetings
  • Escalation point for issues or questions from team members
  • Escalate issues to line manager or relevant service owner when required
  • Run weekly 121 meetings with Junior Team Lead

Personal Attributes:

  • Dependable, highly motivated, proactive self-starter who is able to work independently, take initiative, and drive projects forward to completion with minimal supervision
  • Analytical thinking and attention to detail
  • Able to manage multiple tasks and prioritise effectively
  • Team player and excellent communicator
  • Passionate and flexible

Key benefits:

  • Competitive salary
  • Employee private medical cover
  • Life insurance
  • Co-payment gym subscription
  • Pension contribution
  • Working from home policy
  • Comprehensive training and development

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+44 (0)20 7400 6120

+44 (0)20 7400 6120

Xoomworks Ltd,
Dunstan House, 14a St.
Cross Street, London, EC1N 8XA