In Memory Managed Services

Reducing your risk

With a growing need for specialist technical skills to address the requirements of companies implementing or extending their Business Intelligence capabilities, Xoomworks has extended its SAP services to cover the ongoing in-memory maintenance and support of SAP Business Warehouse Accelerator (BWA). By outsourcing these services to the SAP BWA experts, you can free up your internal staff to focus on strategic projects, reducing your risks, achieving rapid deployment and ensuring that issues are proactively identified and addressed.

• Reduced Total Cost of Ownership (TCO)
• Reduced Risk
• Rapid Deployment
• Fast Issue Resolution
• Proactive Issue Prevention
• Expert Knowledge Support Base

The skills you need

Our niche In-Memory Management Service skills are in:

Change Management

• Support during Support Package Implementation or System Upgrades
• Application support during blade set migration
• QA Automation and Regression testing
• Revision implementation
• Operating System Update

Weekly Health Checks and Proactive Performance Checks

• Index Checks (growth of Indexes)
• Consistency Checks validated (RSRV)
• Performance of extraction loads
• Performance of queries

Root Cause Analysis

• Support for productive instance of
  
• Tracing of performance issues with query and load
• Problem resolution action plan
• Project specific support and expectations planning

Special Use Cases Support

• FEM Compression implementation
• Package-Wise Read implementation
• Parallel Indexing implementation
• New customer specific enhancements by SAP

Monthly Capacity and Performance Review

• Ensure your system is able to handle current and planned load